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Information for Providers filing client level data

The Health Resource and Services Administration (HRSA) funds the Las Vegas TGA Ryan White Part A Program through the Division of Service Systems (DSS). HRSA and DSS have requirements for annual reporting for all providers who receive funds from the Ryan White Program.


The Las Vegas TGA utilizes CAREWare, a free software package made available by HRSA, to track client level data and submit required reports to the Grantee’s Office and to HRSA. All Las Vegas TGA Providers are required to use CAREWare.


The CAREWare system allows Providers to enter pertinent information about each client, including demographics, housing and poverty information, clinical information such as viral loads and CD4 counts and core and support services provided. Providers can use CAREWare to track services for each client and for Quality Management purposes.


The Ryan White Services Report (RSR) is an annual client level data report required for all Part A  Programs. This report allows HRSA to see what services are provided to our clients on an individual level. This report is generated using CAREWare in the Las Vegas TGA. This report is due in February of each year.




The Grantee’s Office will assist new providers in getting a provider code and access to the EHB site. Contact the Grantees Office for assistance.


In this section of the Provider manual, you will find the client-level data fields that are required by the Grantee’s Office and for submitting the RSR annual report. Following that, there are instructions for completing the RSR export (the file that you submit through the EHB), the RDR and other prebuilt reports that are available in CAREWare.

CAREWare Guides


The guides below were created by the Ryan White Part A Las Vegas TGA program staff.

Reports Filed Using CAREWare

Name: Ryan White Services Report (RSR)

Frequency: Generated Annually

Due: February

About: This is a client level data report which allows HRSA to see what services are provided to our clients on an individual level.

This project is funded as a result of grant awards from the U.S. Department of Health and Human Services, the Health Resources and Services Administration

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